Taxes and customs fees are determined by your local government and are not collected by CNGOODS. The applicable tax rate or customs duties are the responsibility of the buyer and will be calculated based on the shipping destination. These fees are separate from the cost of the product and shipping charges. Please check with your local customs office for more details.

CNGOODS offers a wide range of high-quality products, including fashion accessories, home goods, beauty products, electronics, and more. We focus on delivering stylish and functional items for every need.

To place an order, simply browse our categories, select the products you wish to buy, and add them to your cart. Once you’re ready, proceed to checkout to complete your order with your preferred payment method.

*Note:Cash on delivery is not supported.

Yes, we offer international shipping to a wide range of countries. Shipping fees,taxes and delivery times vary depending on your location.

If you need to cancel or modify your order, please contact our customer service team as soon as possible. We process orders quickly, so changes may not always be possible once the order is confirmed.

Once your order is shipped, you will receive an email with tracking information so you can monitor its progress.

If you are not satisfied with your purchase, you can return items within 7 days of receipt. Please ensure the item is in its original condition. For more details on our return process, visit our Returns & Exchanges page.

Absolutely! We take your privacy seriously and ensure that all personal and payment information is protected with the highest levels of encryption and security protocols.

You can reach our customer support team by visiting our Contact Us page or emailing us at service@cngoods.shop. We are here to assist you with any questions or issues you may have.